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We place great importance on protecting intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. We are dedicated to ensuring that all the products and images displayed on our website comply with legal requirements. However, due to the large variety of items offered, unintentional oversights may occasionally happen.
If you are the owner of intellectual property or an authorized representative and believe that any product on our site infringes upon your rights, we kindly ask you to contact us without delay. We are fully committed to taking prompt action to protect your legitimate rights.
To submit a copyright or trademark complaint, please send the following details to [email protected]:
1.Proof of your identity, confirming that you are the rightful owner or an authorized representative of the allegedly infringing product or image.
2.A detailed description of the work or material in question, including its exact location on our website (product URL).
3.Contact information so we can reach you, such as your address, phone number, or email address.
4.A statement asserting your good-faith belief that the disputed use is unauthorized by the copyright or intellectual property owner, their agent, or the law.
5.Identification of the intellectual property you claim has been infringed on our website (e.g., "XYZ Copyright," "ABC Trademark, Registered No. 123456, Registered 2010/1/01"). If it's a trademark issue, please include the registration number or a link to the first publication platform, the URL of the alleged infringing work/image, and any supporting evidence of your ownership or authorization to use the trademark.
6.A statement confirming that the information you’ve provided is accurate and, under penalty of perjury, asserting that you are the rightful intellectual property owner or an authorized representative acting on their behalf.
Please note that the email address [email protected] is exclusively for copyright-related concerns. For other inquiries, please reach out to our customer support team. We are fully committed to promptly addressing any potential intellectual property issues and protecting the rights of the rightful owners.
We encourage genuine and fair complaints, and we take each one very seriously. However, please be aware that submitting a false infringement notice could result in legal consequences, including damages and attorney fees. If you're uncertain about the material in question, we recommend consulting a legal professional before proceeding with a notice. We truly appreciate your dedication to protecting intellectual property rights and look forward to working together to ensure legal compliance.